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The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs!

Author: Al Stubblefield
Publisher: Wiley
Category: Book

List Price: ~~$27.95~~
Buy New: $4.40
as of 5/23/2012 01:24 CDT details
You Save: $23.55 (84%)

New (45) Used (58) from $3.98

Seller: richardandlydiapf
Sales Rank: 157,747

Languages: English (Unknown), English (Original Language), English (Published)
Media: Hardcover
Edition: 1
Pages: 240
Number Of Items: 1
Shipping Weight (lbs): 1.1
Dimensions (in): 9.2 x 6.4 x 0.9

ISBN: 0471708909
EAN: 9780471708902
ASIN: 0471708909

Publication Date: November 30, 2004
Availability: Usually ships in 1-2 business days

Also Available In:

•	Kindle Edition - The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs!
•	Digital - The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs!

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Editorial Reviews:

Product Description
"This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking."—Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement

The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!

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